diamond exchange
diamond exchange
This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 3639888202
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive the OTP. Verify the One-Time Password to complete the login process. This passwordless login method allows you to easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after waiting, you can use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help to complete the necessary procedures.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play with ease.
Q1: What is the minimum withdrawal amount in the diamond exchange?
The app allows withdrawals of a minimum Rs. 100, which is a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds are not eligible for withdrawal. This means users can only cash out the money they've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Completing these steps is a necessary requirement for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may experience delays, resulting in a wait time of up to 24 hours. This can sometimes extend the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus itself, however, is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, contact their care centre for assistance.
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